Deloitte: IT Business Balance
The past two years have been eventful for businesses all over the world. The financial crisis has impacted the global economy in an unprecedented way and has pushed companies in tight corners. In this turbulent context, the imperatives to free up cash, preserve revenue and minimise costs have driven the need for ever more effi ciency while at the same time enabling swift adaptation to a fiercer competitive environment.
As the outcomes of the crisis are clearly still in the shaping, it will also be critical for businesses to have the capability to adapt quickly to changes which are undoubtedly still to come.
IT is expected, perhaps more than ever, to deliver business value at the lowest possible cost. However, as IT is more and more integrated in the “fabric” of corporations – IT and business processes becoming so intertwined they are arguably not distinguishable – the crisis has also brought upon IT another, more fundamental role than effi ciency: IT is, or should be, a main actor in facing the business challenges in these turbulent times, through transformation, and ultimately leading to a better competitive position.
In this context, alignment of IT and the business plays a critical role, starting with a shared understanding on what should drive IT decision making and how IT should contribute to the business. Our survey addressed these two perspectives, investigating how IT and business executives perceive the decisive external factors driving IT decision-making, and how they perceive the “effects” of IT on the business, over the past two years and looking forward to the next three.
Forrás: IT-Business Hírlevél