i2010 eGovernment Action Plan Progress Study
This Progress Study has been requested by the Unit for ICT for Government and Public Services, DG Information Society and Media, European Commission. Its strategic purpose is to undertake a qualitative progress evaluation of the i2010 eGovernment Action Plan, 2006-2010, and on this basis to make an input to Member State and European Commission future planning in the eGovernment area.
The study has two main objectives. First to undertake a qualitative analysis of progress towards achieving the goals of the Action Plan, and second to evaluate the stimulus effect of the Action Plan and the level of progress triggered by it across Member States. Three main methods have been employed to meet these objectives: desk research, a National Self Assessment Questionnaire (NSA) filled in by each country,1 and consultations including numerous interviews, a workshop and other feedback.
The i2010 eGovernment Action Plan was agreed between the European Commission and Members States, and prepared in 2006 based largely on the Ministerial Declaration published in Manchester at the end of 2005. It was updated by the Ministerial Declaration published in Lisbon in September 2007. In addition to some important general objectives, the Action Plan has five specific objectives relating to:
1. Inclusive eGovernment
2. Efficiency and Effectiveness
3. High Impact Services
4. Key Enablers
5. eParticipation.
This Summary Report presents the overarching results, conclusions and recommendations of the study. A full version of the report is available from: http://www.dti.dk/27666
